The implementation of the Daily Huddle in the emergency room of a public hospital: experience report
DOI:
https://doi.org/10.18554/refacs.v11i2.6773Keywords:
Health management, Interdisciplinary placement, Capacity building, Emergency service, Hospital, CrowdingAbstract
Objective: to describe the implementation of the Daily Huddle in the emergency room of a public hospital, with a focus on reducing overcrowding. Methods: experience report of holding two daily meetings of 10 to 15 minutes, with a multidisciplinary team, considering four stages, from July 2021 to January 2023, using an electronic form created by the hospital, to record pending issues and solutions raised by the multidisciplinary team. Results: 437 meetings took place, and effective communication and teamwork were observed as essential drivers for the implementation of the Daily Huddle, with a reduction in overcrowding. Conclusion: this experience reinforced the importance of measures to limit overcrowding, thus promoting patient safety and the quality of services through organizational tools and collaborative management.
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